For overall atmosphere: 4
The man who took our order was very attentive and helpful. He listen to our niece as she told him what she wanted--made eye contact with her and spoke directly to her. That rates a 5!
We even had a spill and **BAM**they were right on it! Again a 5 rating!
The Play Place was clean and safe. In fact, the only bad thing was the porter who kept things neat. Our niece set her orange drink on a table while she played. She went to get a drink and discovered it gone! The porter, thinking it was abandoned, threw it away! A 5 for cleanliness but due to causing distress to a 4yr old, a 2. It would have been nice if he would have checked before throwing the drink away!
Overall--a great time was had by all!